Actavo, a leading international engineering solutions company headquartered in Dublin, has signed a new five-year partnership with ScottishPower to help deliver almost 1 million additional smart meters across the UK midlands, incorporating the East Midlands and East of England regions.
Actavo is providing a full turnkey offering, engaging with ScottishPower’s customers to promote, generate and schedule appointments, manage and install smart meters and provide a full, end-to-end solution for ScottishPower.
The partnership will see Actavo creating 60 new jobs in its back office and call centre facilities in Glasgow, with in excess of 150 qualified dual fuel engineers in the field to be phased in over the next few months.
Operating primarily from our 25,000 sq ft contact centre facility in City Park, Glasgow, the new contract also sees Actavo opening a satellite office in Leicester for audit, operational and Health & Safety staff.
The deal forms part of the UK government’s ambitious plan for a smart meter – which automatically sends gas and electricity usage readings back to the energy supplier – to be installed in every UK home by 2020, bringing an end to estimated billing.
Actavo’s meteoric expansion in the UK market in recent years has spawned from the company’s long-established presence in Ireland. Actavo’s In-Home Solutions team alone is in over 715,000 Irish homes each year, delivering a range of essential installation, repair and maintenance services on behalf of leading digital TV, fibre, home energy, water and telecoms companies.